Before joining our team, Missy had worked in the veterinary field for around 5 years. She started out wanting to work with animals and was employed at a clinic helping in the kennels. From there, she was transferred to the reception area. We happened upon Missy after she had moved to the Fort Worth area and was at a part-time job outside of the veterinary field. We met her and decided she would fit in, and we are certainly glad she joined our team. She has been fantastic taking care of our front office.
As receptionist, Missy is often the first person our clients speak to on the phone and in the clinic. She stays very busy answering phone calls, scheduling appointments, checking patients in and out, and acting as liaison between owners and doctors or staff. She organizes numerous charts and forms, sends and receives faxes (lab results, medical records, etc.), and takes care of written and oral reminders (for clients and our team members). There are so many miscellaneous tasks we ask her to do that there is not enough room here to list them all! Missy is great at remaining calm and friendly and professional even when she is very busy, and she provides a stable foundation by taking care of the many front desk responsibilities consistently, efficiently, and completely.
Her main goal in life is to be happy. She has a wonderful fiance, Scott, and shares a home with 2 cats, a dog, and two finches. She collects things with dragonflies and Dallas Cowboys. She likes fashion, celebrity news, and loves being outside. Outdoor activities (swimming, camping, road trips, etc) are what she prefers. She loves to vacation in Mexico. Her life certainly sounds happy...hopefully she's living her goal!
Missy has been with The Cat's Meow since 2006.